President's Message

It’s hard to believe we’re already more than a quarter of the way through 2024. With spring’s arrival, we're seeing warmer weather, longer days and more people moving around the country.

The nation’s housing market has been a roller coaster since the pandemic. As homebuying season gets into full swing this year, we’re hoping for some much-needed return to normalcy. Last month, realtor.com® reported that the nationwide housing inventory was up almost 15% from the same time in 2023, while Fannie Mae’s Home Purchase Sentiment Index®—which measures consumers’ feelings on market conditions—is up 10.6 points year-over-year. 

These are welcomed developments, but it’s clear too many potential buyers are being held back by ongoing challenges in the market. 

At Navy Federal Credit Union, we remain focused on expanding economic opportunity and access to credit for all our members. We feel strongly about the long-term value of homeownership, and we want to ensure every member who aspires to become a homeowner can achieve that goal. Visit our online Home Buying Center to learn more about the educational tools and resources we’ve created to promote sustainable financial success and help you along your home-buying journey.

Beyond our own member base, Navy Federal believes passionately in our responsibility to serve the broader U.S. military community. This month, we took steps to further that commitment, formally assuming the operation of Military Banking Facilities (MBF) overseas, which will be co-branded as Community Bank, Operated by Navy Federal Credit Union. While this will remain a separate entity from Navy Federal, we're proud to provide a critical service to deployed servicemembers and their families, aligning with our core value of making every effort to support America’s men and women in uniform.

In April, Navy Federal also joins the nation in recognizing Month of the Military Child and Gold Star Spouses Day. These moments give us an opportunity to show our support and appreciation for the spouses of fallen servicemembers and the children of military parents. As part of this year’s commemorations, Navy Federal is again partnering with Our Military Kids, a non-profit organization that offers extracurricular activity grants to the children of deployed servicemembers and combat-injured Veterans. In addition, our team members will be creating their own “thank you” notes to share with military children and families throughout the month.

Finally, Navy Federal was proud to learn that we were named one of the Fortune 100 Best Companies to Work For® in 2024. This is our 13th consecutive—and 14th overall—appearance on the prominent national list. 

Our team is the key to the success Navy Federal has enjoyed on behalf of our members for more than 90 years. This recognition from Fortune is a tremendous honor, one that speaks to the culture we work relentlessly to cultivate within our branches, offices and contact centers. Beyond the benefits in our ability to attract and retain talent, data show that companies included on the Fortune list consistently outperform on key market metrics ranging from productivity and innovation to member satisfaction.

As we aim to maintain an industry-leading level of service, we’re advancing our efforts to better understand your needs and the needs of your family members. This, ultimately, will lead us to the insights, products and services that help empower you to achieve your financial goals. As always, thank you for placing your trust in Navy Federal.

Sincerely,

Dietrich Kuhlmann
President/CEO
Navy Federal Credit Union