Recently, Navy Federal was ranked #1 in Full-Service Banking for Customer Experience by Forrester’s Customer Experience (CX) Index and recognized as “Best in Class” for the third time in a row!

It’s an amazing recognition for a number of people – for our team members who make things happen every day for our members, and for you – our members. We’re only number one because you’re number one to us!

To celebrate our members, we created our very own “Very Important Member” Award, or V.I.M. This trophy will travel to many of our branches all around the world and we hope that you’ll join us!

Stop in to one of the branches below for treats and a chance to take a photo with the V.I.M. trophy. You won’t want to miss this!

“Very Important Member” Trophy Travel Schedule:

  • Centreville, Va.  – Oct. 6-7, 2016

  • Crofton, Md. – Oct. 13-14, 2016

  • Odenton, Md. – Oct. 20-21, 2016

  • Bel Air, Md. – Oct. 27-28, 2016

  • Williamsburg, Va. – Nov. 3-4, 2016

  • NSA Hampton Roads, Va. – Nov. 10, 2016

  • Moyock, N.C. – Nov. 18, 2016

  • Richmond Hill, Ga. – Nov. 23-25, 2016

  • Fayetteville, N.C. (2430 Two Bale Ln.) – Dec. 1-2, 2016

  • Fleming Island, Fla. Dec. 8-9, 2016

  • Pensacola, Fla. (5550 Heritage Oaks Dr.) – Dec. 15-16, 2016

  • Orlando, Fla. – Dec. 22-23, 2016

  • Elizabethtown, Ky. – Dec. 29-30, 2016

  • Kingsville, Texas – Jan. 5, 2017

  • Mesa, Ariz. – Jan. 13, 2017

  • Oceanside, Calif. – Jan. 19-20, 2017

  • San Diego, Calif. (3950 Clairemont Mesa Blvd.) – Jan. 26-27, 2017

  • NAS Lemoore, Calif. – Feb. 9, 2017

  • Lemoore, Calif. (855 N. Lemoore Ave.) – Feb. 10, 2017

  • Lacey, Wash. – Feb. 23-24, 2017

  • Camp Casey – March 9-10, 2017

  • Atsugi NAF – March 13-17, 2017

  • Sigonella – March 31, 2017